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 Privacy Policy 

 

Effective Date: March 2025

 

  1. Introduction

Re-Younify ("we," "us," or "our") is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal data when you engage with our services, including coaching programmes, day retreats, and online resources focusing on personal development, emotional healing, and mindfulness.

We value your privacy and ensure that all personal data is handled in accordance with applicable UK data protection laws, including the General Data Protection Regulation (UK GDPR). Please read this policy carefully to understand our views and practices regarding your personal information and how we will treat it.

 

  1. Data Controller Information

The data controller for Re-Younify is:

Business Name: Re-Younify
Email: [email protected]

If you have any questions about this policy or how we handle your data, please contact us using the details above.

 

  1. What Information We Collect

We may collect and process the following types of personal data:

  • Personal Identification Data: Name, email address, phone number, and postal address.
  • Booking and Transactional Information: Payment details, booking history, and other transaction-related data.
  • Health and Wellbeing Data: Information shared during coaching sessions or retreats, such as health conditions, personal experiences, and emotional history.
  • Technical Information: IP address, browser type and version, time zone setting, operating system, and platform.
  • Usage Data: Information about how you use our website, products, and services.
  • Marketing and Communications Data: Preferences for receiving marketing materials and communication preferences.

Special categories of personal data, such as health-related information, are only collected with your explicit consent and are handled with extra care and protection.

 

  1. How We Collect Information

We collect personal data in the following ways:

  • Direct Interactions: When you fill out forms on our website, make bookings, subscribe to newsletters, or communicate with us by phone, email, or in person.
  • Automated Technologies: When you use our website, we automatically collect data through cookies, server logs, and other similar technologies.
  • Third-Party Sources: We may receive personal data about you from third parties, such as payment processors and social media platforms, where you have consented to this.

 

  1. How We Use Your Information

We use your personal data for the following purposes:

  • Service Provision: To provide you with our coaching programmes, day retreats, and online resources.
  • Booking and Payment: To process bookings, handle payments, and manage your attendance at events.
  • Customer Support: To respond to your queries, provide support, and improve your experience.
  • Marketing and Communication: To send you updates, newsletters, and promotional materials, where you have opted in to receive such communications.
  • Compliance and Legal Obligations: To comply with legal requirements and protect our rights.

 

  1. Legal Basis for Processing

We will only process your data where we have a legal basis to do so. This includes:

  • Consent: Where you have given explicit consent, particularly for marketing or health-related data.
  • Contractual Necessity: For fulfilling our contract with you.
  • Legal Obligations: To comply with legal and regulatory requirements.
  • Legitimate Interests: Where it is necessary for our legitimate business interests and not overridden by your rights.

 

  1. Data Sharing

We may share your personal data with third parties under the following circumstances:

  • Service Providers: Trusted third-party providers who assist us in delivering our services (e.g., payment processors, IT service providers).
  • Professional Advisors: Our accountants, legal advisors, or auditors, where necessary.
  • Compliance with Law: Regulatory bodies, government agencies, or law enforcement where legally required.
  • Consent-Based Sharing: Where you have explicitly consented for us to share your information.

We ensure that any third parties we share data with are GDPR-compliant and will only process your information in accordance with our instructions.

 

  1. Data Security

We implement appropriate technical and organisational measures to safeguard your personal data from unauthorised access, alteration, or loss. This includes encryption, secure servers, and strict access controls.

However, please be aware that no data transmission over the internet is completely secure, and we cannot guarantee the security of your data transmitted to our site.

 

  1. Data Retention

We will only retain your personal data for as long as necessary to fulfil the purposes for which we collected it, including for legal, accounting, or reporting requirements.

When determining the appropriate retention period, we consider the nature, sensitivity, and purpose of the data, as well as the potential risk of harm from unauthorised use or disclosure.

 

  1. Your Rights

You have several rights regarding your personal data, including:

  • Access: Request access to your personal data and obtain a copy.
  • Correction: Request correction of inaccurate or incomplete data.
  • Deletion: Request deletion of your personal data when it is no longer necessary.
  • Restriction of Processing: Request restriction of how we process your data.
  • Data Portability: Request the transfer of your data to another service provider.
  • Objection: Object to processing where we rely on legitimate interests or for direct marketing purposes.

If you wish to exercise any of these rights, please contact us at [Insert Email Address]. We may require verification of your identity before fulfilling your request.

 

  1. Cookies and Automated Decision-Making

Our website uses cookies to enhance your experience. Cookies are small text files that are stored on your device when you visit a website. They help us understand how you interact with our site and enable certain functionalities.

You can control the use of cookies through your browser settings. Please note that disabling cookies may affect the functionality of our site.

We do not use automated decision-making processes in our services.

 

  1. International Data Transfers

Your personal data may be transferred outside the UK, but only to countries that provide an adequate level of data protection or where appropriate safeguards (such as Standard Contractual Clauses) are in place.

 

  1. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically to stay informed about how we are protecting your data.

 

  1. Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact us at:

Email: [email protected]